Essence We.R Manuel d'utilisateur

Part of the Essence Group Version 2.5 October 2012 Home&Family Management Solution User Manual

We.R System Registration and Remote Access 10 We.R System be confirmed in the following field. Without the password, you will not be able to ac

We.R System Registration and Remote Access We.R System 11 Figure 8: APN Information Type and Not Selected APN User: A read-only field where

Acquire a We.R Mobile Application - Web 12 We.R System Figure 9: APN Time Zone Information Click Save. The previous screen is displayed. 3 A

Manage the We.R System We.R System 13 4 Manage the We.R System 4.1 Manage Users - Web 4.1.1 Viewing System User Information - Web 1. Log i

Manage the We.R System 14 We.R System Profile: The profile assigned to the new user. The profile determines accessibility to system features. T

Manage the We.R System We.R System 15 4.2.1 Viewing Information about Devices in the System 1. Log in to the We.R system. 2. From the Menu

Manage the We.R System 16 We.R System 1. Click Add New Device and select Key Fob from the roll down menu. A wizard guides you through the proc

Manage the We.R System We.R System 17 Figure 14: Key Fob Wizard Dialog - 2 Figure 15: Monitor Wizard Dialog - 2 In the second Key Fob Wizard

Manage the We.R System 18 We.R System  Detection behavior when armed:  Always trigger alarm: Alarm will be triggered immediately after dete

Key Fobs Functionality We.R System 19 A device status is presented in the Dashboard screen and on the Device screen. 5 Key Fobs Functionality

© 2011 Essence We.R, Home&Family Management Solution International Ltd. All rights reserved. This document is the protected intellectu

Key Fobs Functionality 20 We.R System Table 2: Key Fob LED States LED Status Description Status On Red – short duration Quick Press on Status

Key Fobs Functionality We.R System 21 Figure 17; History Screen on the PC The History screen lists a history of all devices in the system; th

Management through the Dashboard - Web 22 We.R System events. The filter mechanism makes searching the list more manageable. You can filter the

The Alarm Management (Web/Mobile) We.R System 23 7 The Alarm Management (Web/Mobile) The following subsections provide a side-by-side compari

Look-in Video 24 We.R System Figure 21: Web and Mobile Disarming Buttons 2. After the disarming process is completed, the system status will

Hardware Mounting We.R System 25 Figure 23: Look-in Video Viewer 8.2 Look-in Video - Mobile On the main screen of the We.R Mobile applicatio

Hardware Mounting 26 We.R System 9.2 Mounting/Dismounting a Motion Detector (PIR) 1. Peel off the mounting tape’s protective covering to moun

Hardware Mounting We.R System 27 9.4.1 To Mount the Sensors 1. Peel off the mounting tape’s protective covering and mount the larger Magneti

Hardware Mounting 28 We.R System 2. To detach the device from the wall (in case of battery replacement or any other maintenance activity) pres

Hardware Mounting We.R System 29 Appendix A Power Up Devices (Peripherals) The following sub section should be referred to when adding device

We.R System 3 Table of Contents Welcome ...

Hardware Mounting 30 We.R System Figure 26: Indoor Photo Detector (IPD) Diagram – Battery Cover and Compartment Figure 27: Indoor Photo Detec

Hardware Mounting We.R System 31 2. Insert 1 AA battery and then close the battery cover. Repeat these steps for additional Magnetic Detecto

Hardware Mounting 32 We.R System Appendix B Troubleshooting 1. Trouble Activating a Device: If you have trouble activating a device within t

Hardware Mounting We.R System 33 Appendix C Technical Specifications Physical Description Control Panel Size: H-41mm/ L-140mm/ W-75mm Weigh

Hardware Mounting 34 We.R System 5V DC power supply via mini-USB connector Indoor Photo Detector (IPD) Long operation period (up to 36 months)

Hardware Mounting We.R System 35 Tag Reader Storage Ambient Temperature range: with alkaline batteries: -20°C - 50°C with lithium batter

Hardware Mounting 36 We.R System Humidity: Up to 95% non-condensing Window / Door Sensor Storage Ambient Temperature range: with alkaline ba

Hardware Mounting We.R System 37 (on board) Modulation and Frequency: DSSS, 2.4 GHz Motion Detector (PIR) Up to 500m RF range (open air) ECOP

Hardware Mounting 38 We.R System Supports automatic over-the-air software upgrade programming and configuration Motion Detector (PIR) 4G Drago

Hardware Mounting We.R System 39 Appendix D Frequent Asked Questions This Appendix draws on the experience of We.R system experts. The infor

4 We.R System 7.3 Disarm ... 23 7.4 Handlin

Hardware Mounting 40 We.R System Symptom Solution Status LED on the Control Panel is orange (communication lost) For Ethernet systems 1. Verif

Hardware Mounting We.R System 41 Symptom Solution Status LED shows alternating orange and green flashing LEDs (GSM service lost) Contact your

Hardware Mounting 42 We.R System Symptom Solution 3. A best practice before the “Add Device” procedure, remove any static electricity from a d

Hardware Mounting We.R System 43 Symptom Symptom Alignment Dots Magnet and Detector are Aligned 4. Verify that both parts of the detector hav

Hardware Mounting 44 We.R System Symptom Symptom The magnet detector is not functioning, but the LEDs glow when required Check the following: 1

Hardware Mounting We.R System 45 Symptom Symptom After a detection event, the PIR does not detect another event that occurs shortly afterward

Hardware Mounting 46 We.R System Symptom Symptom 5. The siren tamper mechanism has been inadvertently triggered, check if the battery casing i

Hardware Mounting We.R System 47 Symptom Symptom The force arm operation fails 4. The Key Fob may be out of range. Move closer to the Control

Hardware Mounting 48 We.R System Symptom Symptom battery in the Control Panel again and re-connect the power adaptor 3. Logout from the We.R w

Hardware Mounting We.R System 49 D.6.2 Smartphone application (iPhone / Android) Symptom Symptom All Log in attempts fail 1. Contact your We

Welcome We.R System 5 Welcome This manual is designed to assist you in installing and using your We.R® system, Essence, Home&Family Manage

Hardware Mounting 50 We.R System Symptom Symptom A previously recorded video clip does not appear in the History list 1. Choose a different v

Hardware Mounting We.R System 51 Note: The Key Fob may not display an icon. To determine the state of a Key Fob, see the Resent Event list i

Hardware Mounting 52 We.R System Appendix E Port Checking  To check the availability of port 43001, follow these steps: 1. Click Start >

Hardware Mounting We.R System 53 4. Press Enter. If the port check is successful, a blank screen is displayed. If the port check is unsucce

Hardware Mounting 54 We.R System Appendix F Enable the Telnet Program in Windows 7  To turn the Telnet Program on, follow these steps: 1. Cl

Hardware Mounting We.R System 55 Appendix G Owner Recorded Information Record Information: Control Panel S/N: Owner Name: Owner Email: P

Welcome 6 We.R System Product Description Key Fob A battery-operated arming / disarming tool. Additionally, provides system status notificat

Control Panel Hardware Setup We.R System 7 1 Control Panel Hardware Setup Prepare your system for activation, The Control Panel must be activ

We.R System Registration and Remote Access 8 We.R System 2 We.R System Registration and Remote Access 2.1 Registration – Web Only Registratio

We.R System Registration and Remote Access We.R System 9 Figure 4: We.R Welcome Screen with Roll down Menu 4. Click on the relevant roll dow